Tag: Investigation
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Received a workplace complaint? What’s the best approach?
Received a workplace complaint? We know it can be really unnerving.
While complaints may not happen every day in most organisations, when they do occur it can be a stressful time not knowing what could happen. This is particularly where there is confusion as to how to best handle it.
As experienced HR Consultants we find that the most common workplace complaints made by employees tend to be about workplace bullying or sexual harassment. Employers often find a complaint follows an attempt to manage poor performance or conduct, which makes dealing with the complaint all the more stressful as often the employee is difficult to deal with.
Employers can attempt to investigate complaints themselves, but it can be fraught with danger. Often larger employers will investigate a complaint internally but they nearly always have a large HR department with an experienced team who has conducted numerous workplace investigations previously. For small to medium sized businesses, internal investigations are more difficult due to resourcing issues and lack of experience. Also, it can be difficult to ensure impartiality in a smaller organisation and sometimes impressions count for a lot when you have a disgrunteld employee. Due to these reasons, many SMEs outsource their investigations to a workplace investigator.
Using an external investigator for workplace investigations is a positive step for several reasons:
- Impartiality: As we mentioned, external investigators are neutral parties who have no personal or professional connections to the company or individuals involved in the investigation. This ensures that the investigation is conducted impartially and without bias.
- Independence: External investigators are not influenced by the organization’s hierarchy or politics. They are not under pressure to produce a particular outcome, which ensures that the investigation is conducted fairly and independently.
- Expertise: External investigators are professionals who have specific expertise in conducting workplace investigations. They have the necessary knowledge and experience to conduct the investigation efficiently and effectively.
- Legal compliance: External investigators are familiar with the relevant employment laws and regulations governing workplace investigations in Australia. They can ensure that the investigation is conducted in compliance with legal requirements.
- Confidentiality: External investigators are bound by confidentiality agreements and can ensure that the investigation is conducted in a confidential manner. This is important in protecting the privacy of those involved in the investigation.
- Cost-effective: Engaging an external investigator can be more cost-effective than conducting an investigation internally. External investigators can complete the investigation more efficiently and effectively, resulting in fewer disruptions to the organization’s operations.
Overall, using an external investigator for workplace investigations is essential if you want to ensure that the investigation is conducted fairly, impartially, and in compliance with legal requirements.
Need a workplace investigation completed?
Industryus HR’s experienced team can investigate if you have received a workplace complaint. We are experienced Gold Coast based HR Consultants, providing investigative services for employee complaints anywhere in Australia. If you are local to the Gold Coast we use our Gold Coast HQ or Teams to conduct the investigation meetings or if you are located elsewhere around Australia we conduct the meetings via Teams or telephone. We have also supported countless regional and rural employers throughout Queensland, NSW and Victoria with their HR needs.
Get in touch on 07 5655 4047 or book in a free introductory call here.
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Warwick Workplace Investigator
Need an independent investigator for your Warwick workplace?
As an employer, it is almost inevitable that you will be faced with a complaint from one or a group of your employees at some stage. Or, a serious workplace issue might arise that you have an obligation to investigate. In these circumstances, you might wish to engage a workplace investigator to run the process.
Why is it so important to ensure you conduct an appropriate independent investigation?
Employers must be able to establish the facts of what actually happened in order to make appropriate decisions for the matter. Without a thorough and considered approach, employers are more likely to make ill-informed decisions and face greater liability and potential litigation.
Getting it wrong can be costly. There are numerous avenues a disgruntled employee can choose such as unfair dismissal, adverse action, anti-bullying etc. The average cost of a workplace discrimination claim is $200,000. Which means that investing in a proper process to protect yourself and your business makes complete sense and could save you tens of thousands of dollars in the future.
Many employers fall into the trap of conducting a workplace investigation themselves or choosing the cheapest option possible. It is well worth the investment of using an experienced workplace investigator who has solid experience and sound knowledge of the process – this will offer valuable protection down the track. Industryus workplace investigators deliver professional investigation services to help your organisation sit in a defensible position in the event a claim is raised by an employee.
Our team are appropriately trained in how to manage an investigation and determine findings.
Failure to carry out a procedurally fair and robust investigation could come back to haunt you at a later date. Engage an experienced team for your workplace investigation. Industryus HR specialises in conducting workplace investigations Australia wide, however large or small.
Click here to arrange a Free Introductory Call. Or call us:
Warwick Workplace Investigator (Industryus HR)
07 5655 4047 -
Melbourne Workplace Investigator
Need an independent investigator for your Melbourne workplace?
As an employer, it is almost inevitable that you will be faced with a complaint from one or a group of your employees at some stage. Or, a serious workplace issue might arise that you have an obligation to investigate. In these circumstances, you might wish to engage a workplace investigator to run the process.
Why is it so important to ensure you conduct an appropriate independent investigation?
Employers must be able to establish the facts of what actually happened in order to make appropriate decisions for the matter. Without a thorough and considered approach, employers are more likely to make ill-informed decisions and face greater liability and potential litigation.
Getting it wrong can be costly. There are numerous avenues a disgruntled employee can choose such as unfair dismissal, adverse action, anti-bullying etc. The average cost of a workplace discrimination claim is $200,000. Which means that investing in a proper process to protect yourself and your business makes complete sense and could save you tens of thousands of dollars in the future.
Many employers fall into the trap of conducting a workplace investigation themselves or choosing the cheapest option possible. It is well worth the investment of using an experienced workplace investigator who has solid experience and sound knowledge of the process – this will offer valuable protection down the track. Industryus workplace investigators deliver professional investigation services to help your organisation sit in a defensible position in the event a claim is raised by an employee.
Our team are appropriately trained in how to manage an investigation and determine findings.
Failure to carry out a procedurally fair and robust investigation could come back to haunt you at a later date. Engage an experienced team for your workplace investigation. Industryus HR specialises in conducting workplace investigations Australia wide, however large or small.
Click here to arrange a Free Introductory Call. Or call us:
Melbourne Workplace Investigator (Industryus HR)
07 5655 4047 -
Stanthorpe Workplace Investigator
Need an independent investigator for your Stanthorpe workplace?
As an employer, it is almost inevitable that you will be faced with a complaint from one or a group of your employees at some stage. Or, a serious workplace issue might arise that you have an obligation to investigate. In these circumstances, you might wish to engage a workplace investigator to run the process.
Why is it so important to ensure you conduct an appropriate independent investigation?
Employers must be able to establish the facts of what actually happened in order to make appropriate decisions for the matter. Without a thorough and considered approach, employers are more likely to make ill-informed decisions and face greater liability and potential litigation.
Getting it wrong can be costly. There are numerous avenues a disgruntled employee can choose such as unfair dismissal, adverse action, anti-bullying etc. The average cost of a workplace discrimination claim is $200,000. Which means that investing in a proper process to protect yourself and your business makes complete sense and could save you tens of thousands of dollars in the future.
Many employers fall into the trap of conducting a workplace investigation themselves or choosing the cheapest option possible. It is well worth the investment of using an experienced workplace investigator who has solid experience and sound knowledge of the process – this will offer valuable protection down the track. Industryus workplace investigators deliver professional investigation services to help your organisation sit in a defensible position in the event a claim is raised by an employee.
Our team are appropriately trained in how to manage an investigation and determine findings.
Failure to carry out a procedurally fair and robust investigation could come back to haunt you at a later date. Engage an experienced team for your workplace investigation. Industryus HR specialises in conducting workplace investigations Australia wide, however large or small.
Click here to arrange a Free Introductory Call. Or call us:
Stanthorpe Workplace Investigator (Industryus HR)
07 5655 4047 -
Southern Gold Coast Workplace Investigator
Need an independent investigator for your Southern Gold Coast workplace?
As an employer, it is almost inevitable that you will be faced with a complaint from one or a group of your employees at some stage. Or, a serious workplace issue might arise that you have an obligation to investigate. In these circumstances, you might wish to engage a workplace investigator to run the process. Industryus is a local business, providing services to employers within the Gold Coast and surrounds.
Why is it so important to ensure you conduct an appropriate independent investigation?
Employers must be able to establish the facts of what actually happened in order to make appropriate decisions for the matter. Without a thorough and considered approach, employers are more likely to make ill-informed decisions and face greater liability and potential litigation.
Getting it wrong can be costly. There are numerous avenues a disgruntled employee can choose such as unfair dismissal, adverse action, anti-bullying etc. The average cost of a workplace discrimination claim is $200,000. Which means that investing in a proper process to protect yourself and your business makes complete sense and could save you tens of thousands of dollars in the future.
Many employers fall into the trap of conducting a workplace investigation themselves or choosing the cheapest option possible. It is well worth the investment of using an experienced workplace investigator who has solid experience and sound knowledge of the process – this will offer valuable protection down the track. Industryus workplace investigators deliver professional investigation services to help your organisation sit in a defensible position in the event a claim is raised by an employee.
Our team are appropriately trained in how to manage an investigation and determine findings.
Failure to carry out a procedurally fair and robust investigation could come back to haunt you at a later date. Engage an experienced team for your workplace investigation. Industryus HR specialises in conducting workplace investigations Australia wide, however large or small.
Click here to arrange a Free Introductory Call. Or call us:
Southern Gold Coast Workplace Investigator (Industryus HR)
07 5655 4047
Our Palm Beach Head Office.
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Southport Workplace Investigator
Need an independent investigator for your Southport workplace?
As an employer, it is almost inevitable that you will be faced with a complaint from one or a group of your employees at some stage. Or, a serious workplace issue might arise that you have an obligation to investigate. In these circumstances, you might wish to engage a workplace investigator to run the process. Industryus is based in Palm Beach, the Gold Coast, and services the entire length or the Gold Coast.
Why is it so important to ensure you conduct an appropriate independent investigation?
Employers must be able to establish the facts of what actually happened in order to make appropriate decisions for the matter. Without a thorough and considered approach, employers are more likely to make ill-informed decisions and face greater liability and potential litigation.
Getting it wrong can be costly. There are numerous avenues a disgruntled employee can choose such as unfair dismissal, adverse action, anti-bullying etc. The average cost of a workplace discrimination claim is $200,000. Which means that investing in a proper process to protect yourself and your business makes complete sense and could save you tens of thousands of dollars in the future.
Many employers fall into the trap of conducting a workplace investigation themselves or choosing the cheapest option possible. It is well worth the investment of using an experienced workplace investigator who has solid experience and sound knowledge of the process – this will offer valuable protection down the track. Industryus workplace investigators deliver professional investigation services to help your organisation sit in a defensible position in the event a claim is raised by an employee.
Our team are appropriately trained in how to manage an investigation and determine findings.
Failure to carry out a procedurally fair and robust investigation could come back to haunt you at a later date. Engage an experienced team for your workplace investigation. Industryus HR specialises in conducting workplace investigations Australia wide, however large or small.
Click here to arrange a Free Introductory Call. Or call us:
Southport Workplace Investigator (Industryus HR)
07 5655 4047 -
Redlands Workplace Investigator
Need an independent investigator for your Redlands workplace?
As an employer, it is almost inevitable that you will be faced with a complaint from one or a group of your employees at some stage. Or, a serious workplace issue might arise that you have an obligation to investigate. In these circumstances, you might wish to engage a workplace investigator to run the process.
Why is it so important to ensure you conduct an appropriate independent investigation?
Employers must be able to establish the facts of what actually happened in order to make appropriate decisions for the matter. Without a thorough and considered approach, employers are more likely to make ill-informed decisions and face greater liability and potential litigation.
Getting it wrong can be costly. There are numerous avenues a disgruntled employee can choose such as unfair dismissal, adverse action, anti-bullying etc. The average cost of a workplace discrimination claim is $200,000. Which means that investing in a proper process to protect yourself and your business makes complete sense and could save you tens of thousands of dollars in the future.
Many employers fall into the trap of conducting a workplace investigation themselves or choosing the cheapest option possible. It is well worth the investment of using an experienced workplace investigator who has solid experience and sound knowledge of the process – this will offer valuable protection down the track. Industryus workplace investigators deliver professional investigation services to help your organisation sit in a defensible position in the event a claim is raised by an employee.
Our team are appropriately trained in how to manage an investigation and determine findings.
Failure to carry out a procedurally fair and robust investigation could come back to haunt you at a later date. Engage an experienced team for your workplace investigation. Industryus HR specialises in conducting workplace investigations Australia wide, however large or small.
Click here to arrange a Free Introductory Call. Or call us:
Redlands Workplace Investigator (Industryus HR)
07 5655 4047 -
Northern Tablelands Workplace Investigator
Need an independent investigator for your Northern Tablelands workplace?
As an employer, it is almost inevitable that you will be faced with a complaint from one or a group of your employees at some stage. Or, a serious workplace issue might arise that you have an obligation to investigate. In these circumstances, you might wish to engage a workplace investigator to run the process.
Why is it so important to ensure you conduct an appropriate independent investigation?
Employers must be able to establish the facts of what actually happened in order to make appropriate decisions for the matter. Without a thorough and considered approach, employers are more likely to make ill-informed decisions and face greater liability and potential litigation.
Getting it wrong can be costly. There are numerous avenues a disgruntled employee can choose such as unfair dismissal, adverse action, anti-bullying etc. The average cost of a workplace discrimination claim is $200,000. Which means that investing in a proper process to protect yourself and your business makes complete sense and could save you tens of thousands of dollars in the future.
Many employers fall into the trap of conducting a workplace investigation themselves or choosing the cheapest option possible. It is well worth the investment of using an experienced workplace investigator who has solid experience and sound knowledge of the process – this will offer valuable protection down the track. Industryus workplace investigators deliver professional investigation services to help your organisation sit in a defensible position in the event a claim is raised by an employee.
Our team are appropriately trained in how to manage an investigation and determine findings.
Failure to carry out a procedurally fair and robust investigation could come back to haunt you at a later date. Engage an experienced team for your workplace investigation. Industryus HR specialises in conducting workplace investigations Australia wide, however large or small.
Click here to arrange a Free Introductory Call. Or call us:
Northern Tablelands Workplace Investigator (Industryus HR)
07 5655 4047 -
Nerang Workplace Investigator
Need an independent investigator for your Nerang workplace?
As an employer, it is almost inevitable that you will be faced with a complaint from one or a group of your employees at some stage. Or, a serious workplace issue might arise that you have an obligation to investigate. In these circumstances, you might wish to engage a workplace investigator to run the process. Based in Palm Beach, the Gold Coast, we service all areas of the coast and surrounding areas.
Why is it so important to ensure you conduct an appropriate independent investigation?
Employers must be able to establish the facts of what actually happened in order to make appropriate decisions for the matter. Without a thorough and considered approach, employers are more likely to make ill-informed decisions and face greater liability and potential litigation.
Getting it wrong can be costly. There are numerous avenues a disgruntled employee can choose such as unfair dismissal, adverse action, anti-bullying etc. The average cost of a workplace discrimination claim is $200,000. Which means that investing in a proper process to protect yourself and your business makes complete sense and could save you tens of thousands of dollars in the future.
Many employers fall into the trap of conducting a workplace investigation themselves or choosing the cheapest option possible. It is well worth the investment of using an experienced workplace investigator who has solid experience and sound knowledge of the process – this will offer valuable protection down the track. Industryus workplace investigators deliver professional investigation services to help your organisation sit in a defensible position in the event a claim is raised by an employee.
Our team are appropriately trained in how to manage an investigation and determine findings.
Failure to carry out a procedurally fair and robust investigation could come back to haunt you at a later date. Engage an experienced team for your workplace investigation. Industryus HR specialises in conducting workplace investigations Australia wide, however large or small.
Click here to arrange a Free Introductory Call. Or call us:
Nerang Workplace Investigator (Industryus HR)
07 5655 4047
Our Palm Beach Head Office
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Logan Workplace Investigator
Need an independent investigator for your Logan workplace?
As an employer, it is almost inevitable that you will be faced with a complaint from one or a group of your employees at some stage. Or, a serious workplace issue might arise that you have an obligation to investigate. In these circumstances, you might wish to engage a workplace investigator to run the process. Based on the Gold Coast, we service the Logan area, Brisbane, the Gold Coast and surrounds.
Why is it so important to ensure you conduct an appropriate independent investigation?
Employers must be able to establish the facts of what actually happened in order to make appropriate decisions for the matter. Without a thorough and considered approach, employers are more likely to make ill-informed decisions and face greater liability and potential litigation.
Getting it wrong can be costly. There are numerous avenues a disgruntled employee can choose such as unfair dismissal, adverse action, anti-bullying etc. The average cost of a workplace discrimination claim is $200,000. Which means that investing in a proper process to protect yourself and your business makes complete sense and could save you tens of thousands of dollars in the future.
Many employers fall into the trap of conducting a workplace investigation themselves or choosing the cheapest option possible. It is well worth the investment of using an experienced workplace investigator who has solid experience and sound knowledge of the process – this will offer valuable protection down the track. Industryus workplace investigators deliver professional investigation services to help your organisation sit in a defensible position in the event a claim is raised by an employee.
Our team are appropriately trained in how to manage an investigation and determine findings.
Failure to carry out a procedurally fair and robust investigation could come back to haunt you at a later date. Engage an experienced team for your workplace investigation. Industryus HR specialises in conducting workplace investigations Australia wide, however large or small.
Click here to arrange a Free Introductory Call. Or call us:
Logan Workplace Investigator (Industryus HR)
07 5655 4047